1) How do I order products from QualityLace?
Qualitylace
products are available via our website www.QualityLace.com
2)
What type of lace materials are our products made from?
All QualityLace products
are handmade of 100% cotton lace unless otherwise indicated.
3)
How do I pay for products purchased through Qualitylace.com?
All payments are
processed by Paypal. You can pay by a credit card or use paypal account for payments.
4)
When will my order be processed?
Our goal is that all orders are processed within one business
day. You will receive an email from us confirming your shipment. If you do not receive an email, please
contact us at 425-996-0523 or inquiry@qualitylace.com.
5)
Do you ship your products outside of the Unites States?
Yes, we ship our
products to international customers. International buyers have to assume responsibility for any additional duties and taxes
their country might enforce on these hand crochet products
6)
What can I expect to pay in shipping charges within United States? We provide free shipping for
orders worth $60 and up.
For orders
Under $12 - Shipping and handling fee: $5.25
$12 - $39 -shipping and handling
fee: $9.75
$39.01 - $59.99 -shipping and handling fee: $12.75
$60.00 - $90.00 -shipping and handling
fee: $16.75
Above $90 - Shipping and handling fee: $23.75
8) What is your return policy?
Your satisfaction is guaranteed with our Money Back Guarantee. Returns must be made within 15 days after merchandise
is received. Returned items must be unused and in their original packaging. You should bear the return shipping charges.
9) How do I care for lace products purchased through QualityLace?
Machine wash in cold water in delicate cycle and hang dry or lay flat.
Have
a question that's not answered in our FAQ? Use the form below, and we'll post the answer right here on this page